Shipping policy
All prints are custom printed on-demand; therefore, please allow up to 5 business days of printing and packing time before the artwork is shipped out. Additional shipping time begins after this production time.
Orders are shipped on business days only (Monday-Friday). We are not responsible for refunding the cost of shipping due to postal service delays.
International shipping is available to certain locations and is limited to standard artwork sizes only. Please inquire about our email below to see if we ship to your location. Shipping and handling times will vary by location. Please allow 10 to 25 days for your international package to be delivered. International orders may also be subject to additional duties and taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them.
For questions regarding shipping to your location, please contact us at raquel@raquelaurini.com
Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at raquel@raquelaurini.com This includes out-of-date addresses on PayPal accounts. If you fail to notify us of any address change before your order's shipment, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.
Delivery and Pickup Policy for Toronto Buyers:
Free local delivery or pickup is available for orders within Toronto.
Email me at raquel@raquelaurini.com with any questions.
Local delivery:
Deliveries are made from 12–5 on Saturday and Sunday. I will email you to arrange a date and time.
Please make sure you are home; we will not leave paintings or prints unsafely on your porch.
Pickup Orders:
Pickup is also available daily if you prefer, email to notify your preference and schedule a day and time.